Over a year after receiving my Takata airbag recall notice I received a follow-up notice saying the parts were available. It took awhile to get my Ford GT to a local dealership, and I was nervous about letting the dealer service staff drive it. I still worry about people who aren’t familiar with the GT’s shift pattern, because many novice GT drivers confuse 1st and 3rd gear, and driving a Ford GT in 3rd gear at low speeds can quickly fry the clutch.
As the largest recall in the history of the automobile it’s not surprising the Ford GT got sucked into the Takata airbag recall. In early 2015 a recall notice was sent to all Ford GT owners informing them their driver’s airbag needed to be replaced because of the defective Takata airbag inflator. Unlike many recalls, this one really is scary because it can result in metal shrapnel being thrown at vehicle occupants. Think IED in your steering wheel.
In January of 2008 Ford issued an official “Customer Satisfaction Program” to replace all Ford GT axle shaft bolts, free of charge. This offer applied to original and subsequent Ford GT owners.
The program came after more than a year of back-and-forth between Ford and Ford GT owners, and likely involved quite a bit of reviews and assessments on the customer experience strategy front (you can navigate here to find out more about what that means) for the people at Ford. While the program wasn’t dubbed a “recall” it ultimately amounted to Ford acknowledging the problem. A bit overdue? Yes, but better late than never.
Ford GT’s Axle Bolt Fix — Don’t call it a recall!!
January 7, 2008 at 11,640 miles
After first hearing about axle shaft bolt failures on Ford GTs in October of 2006, and then having them replaced by The Ford GT Guys in August of 2007 (at my own expense) Ford Motor Company is now offering an official “Customer Satisfaction Program” to replace these bolts free of charge. The program offers to replace the axle shaft bolts and washers, even if they’ve already been replaced with aftermarket parts, free of charge. And this offer applies not only to original Ford GT owners but all subsequent owners as well.